Thanks for shopping with https://www.tesmart.com/. International shipping might experience delay due to covid-19. to keep track of your order, contact tesmart.com (service@tesmart.com) so we can provide you the order’s tracking number.
Order Processing Time
- It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
- Generally, orders are shipped within 1-3 working days of order confirmation/payment. Orders made on the weekends might experience delay.
- Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
- In general, your order will be fulfilled by our US warehouse. However, if the US warehouse is out of stock, we'll expedite shipping from our Chinese warehouse for you. Rest assured, we're committed to getting your order to you as quickly as possible.
Shipping Cost & Transit Time
Country or Region |
Estimated Delivery Time |
Shipping Cost |
Courier |
USA(Excluding Alaska and Hawaii) China(Macau SAR, Hong Kong SAR, Taiwan,) |
3-7 days |
Free Shipping |
UPS/USPS/DHL |
Australia, New Zealand, Kyrgyzstan, Kazakhstan | 5-10 days | $50 | DHL/FedEx |
Canada | 15-20 days | $60 | DHL/FedEx |
Alaska, Hawaii |
7-15 days |
$50 | DHL/FedEx |
Singapore, Malaysia |
5-10 days |
$30 |
DHL/FedEx |
Myanmar, Pakistan, Saudi Arabia, Thailand, United Arab Emirates, Chile, Philippines, Israel, Turkmenistan |
7-15 days |
$60 |
DHL/FedEx |
Total Delivery Time = Processing Time + Shipping Time(depending on your location)
Tracking
- You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
- Tracking information may take 48 to 72 hours to update.
- If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Delivery Time Exceeded
International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email service@tesmart.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.
Order Cancellations
- We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
- Orders can't be canceled once the parcel is shipped out.
About Tax
In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
Phone: +(86) 136 0253 9310
Email: service@tesmart.com
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Free US Shipping
Fast delivery from the local warehouse
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Hassle-Free Return
30 Days Money Back Guarantee
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TESmart+ Warranty
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Lifetime Tech-Support
Official Professional Customer Service
KEY FEATURES
- Dual Display Design: Compatible with up to 2 monitors and 4 PCs (2 desktops + 2 laptops).
- Support MST(Multi-Stream Transport) mode allowing dual HDMI displays from a single USB-C source.
- Dual USB-C Input Ports: Perfect compatibility with 2 laptops, supporting Windows laptops with MST and MacBooks without MST. Important Note: The dual USB-C input feature does not support the "ABC" effect of two extended monitors for Mac Mini and Mac Studio models currently.
- All-in-One Versatile Peripheral Ports: Explore 4x USB 3.0, 2x USB for K&M, 1x LAN, 1x 3.5mm headphone/Micphone jack, and two HDMI outputs.
- High-Resolution + High Refresh Rate: HDMI 2.0 compatible, supporting up to 4K@60Hz 4:4:4 and catering to high refresh rate enthusiasts.
- Support 2 display modes. Implement a 2-screen extended display or duplicate display or display different PCs on 2 monitors.
- EDID Emulation: With EDID emulators in each input port, it can keep PCs always having correct display information to prevent resolution and icon rearrangement.
- Effortless Switching: Use hotkeys, the front panel button, or the remote control for seamless K&M operation.
- K&M Pass-Through: Ensures adaptability with various keyboards, including wired, wireless, mechanical, and gaming keyboards.
- One-Touch Locking KVM: Protect private information with audio output pause and LCD screen brightness reduction.
- LCD Visual Display: For easy setup, equipped with 4 lockable USB 3.0 channels and 1 integrated microphone and L/R audio output.
- Removable rack ears Design: Convenient rack installation for seamless integration.
- Support wired network connection, 4 PCs connected to KVM can access the network with only one network cable.
- Support charging the devices connected to the corresponding group.
- Support connecting mobile devices to the front panel USB port to charge.
- Easy plug-and-play setup with no drivers required.
- Support Unix/Windows/ Debian/ Ubuntu/Fedora/ MacOS X/ Raspbian/ Ubuntu for Raspberry Pi and other Linux-based systems ideal for home, office, or education scenarios.
- Advanced KVM Switch Kit: The KVM switch kit comes with complete KVM-to-Laptop cables including KVM-to-Laptops cables (4 * USB-C Cables) and KVM-to-PCs cables (2 * KVM Cables & 2 * HDMI Cables). We ensure that all 4 of your computers are connected to the KVM. Typically, monitors come with their own cables. If you need additional cables, we also have high-quality cables for you to choose from.
Before You Buy
PACKING LIST
THE KVM SWITCH KIT COMES WITH COMPLETE KVM-TO-PCS CABLES FOR A COMPLETE SETUP. WE ENSURE THAT ALL 4 OF YOUR COMPUTERS ARE CONNECTED TO THE KVM.
- 1 * 4x2 HDMI + USB-C KVM Switch
- 2 * KVM Cables
- 2 * HDMI Cables
- 4 * USB-C Cables
- 1 * IR Remote Control
- 1 * DC 20V Power Adapter
- 1 * User Manual
- 2 * Rack-ears
SHIPPING
- We provide Free Express (UPS/USPS/DHL ) for US shipping orders.
1 YEAR WARRANTY, EXTENDED TO 3 YEARS
- TESmart KVM switch comes with a 1-year warranty from the date of purchase. We offer a registration extension warranty program, register to extend the warranty to 3 years.
- The warranty covers any defects in materials or workmanship under normal use. We reserve the right to replace any defective product under warranty (No Repairs, Only Exchanges).
Support
FAQs
- If your PCs are running Windows OS: Connect 2 PCs to the Input ports marked ‘A' of each input group of the KVM with 2 USB-C cables to enable the MST mode. Connect 2 PCs to the Input ‘A'&‘B' or only Input ports marked ‘B' of each input group to disable the MST mode.
- If your PCs are running MacOS: Connect 2 PCs to the Input ‘A'&‘B' ports of each input group of the KVM with 4 USB-C cables.
- Hotkeys are triggered via a keyboard plugged into the dedicated mouse or keyboard ports.
- Emulation programming is locked and cannot be removed from mouse & keyboard ports.
- Dedicated mouse & keyboard ports should not be used for other types of USB devices.
- Use a powered USB hub to expand the number of USB 3.0 ports.
- If the wireless mouse/keyboard is “jumpy”, use a USB extender to reduce the distance from the receiver.
- Please install 2 AAA batteries before using the remote control (battery not included).
COMPATIBILITY INFORMATION
- Dedicated mouse & keyboard ports have emulation programming. Second-generation chipsets have “Passthrough Mode” to send special characters such as multimedia keys (play, pause, volume up/down, etc), which greatly improves keyboard compatibility.
- Keyboard software such as Logitech Options, DAS Q, Corsair iCUE, etc conflicts with the emulation programming and limits the ability to use dedicated macro keys. We recommend using the KVM’s USB 3.0 port as a workaround if this software is desired. The USB 3.0 port does not have emulation programming and therefore the KVM will not recognize hotkey switching commands. Please use a powered USB hub to expand USB connectivity, if needed.
MORE INFO
Renovate Your Hybrid Life
Designed specifically for productivity users, content creators, and gamers, experience seamless multi-screen and multi-host switching to enhance your home office.
2 Laptops + 2 Desktops: Dual Monitor KVM
Experience MST: No Extra Dock Required
Windows: 1 Cable, Dual-Expand. Mac: 2 Cables, Full Function.
KVM Docking Station: All-in-One Connectivity
Integrated Charging Module: Power Up Your Devices
Maximize productivity with our KVM switch. Designed for dual monitor setup across two laptops and two desktops. Ensure MST-ready USB-C ports for seamless operation.
Discover the power of MST with our KVM switch. Connect multiple monitors without additional hardware. Simplify your workspace with our MST feature.
Windows or Mac, we simplify your setup. One cable for Windows, two for Mac. Ensure your USB-C ports are MST-ready for a seamless, clutter-free workspace.
Connect all your devices with our KVM docking station. Reduce cable clutter and boost productivity.
Charge laptops, phones, and more with our built-in module. Say goodbye to multiple chargers.
Built-in Network Switch: Seamless File Sharing
2 Display Modes: Tailored to Your Needs
EDID Emulator: Consistent Display Settings
One-Touch Switching: Simplified Workflow
How to Connect
Effortlessly set up a network between two laptops for easy file sharing and collaboration.
Choose shared or independent PC views with our KVM switch. Boost productivity with dual display.
With EDID emulators, your PCs always have the correct display information. No more troubleshooting display issues.
Switch between inputs with one touch. Ideal for multitasking and enhancing productivity.
Download the Manual for More Setup Details
HCK402-P23
What's in the box?
- 1 * 4x2 HDMI + USB-C KVM Switch
- 2 * KVM Cables
- 2 * HDMI Cables
- 4 * USB-C Cables
- 1 * IR Remote Control
- 1 * DC 20V Power Adapter
- 1 * User Manual
- 2 * Rack-ears
THE KVM SWITCH KIT COMES WITH COMPLETE KVM-TO-PCS CABLES FOR A COMPLETE SETUP. WE ENSURE THAT ALL 4 OF YOUR COMPUTERS ARE CONNECTED TO THE KVM.
-
Free US Shipping
Fast delivery from the local warehouse
-
Hassle-Free Return
30 Days Money Back Guarantee
-
TESmart+ Warranty
-
Lifetime Tech-Support
Official Professional Customer Service